1. General Requirements
- Legal Status and Liability – The certification body (CB) must be a legal entity that can be sued and that carries adequate professional-liability cover.
- Responsibility for Certification Decisions – The CB alone (not a contractor) grants, maintains, suspends or withdraws certificates.
- Impartiality – Identify and manage every possible conflict of interest; have a standing Impartiality Committee that reports to top management.
- Non-Discrimination and Finance – Fees, marketing, and access to exams must not favor any group or imply that buying training gives an advantage.
2. Structural Requirements
- A documented organization chart that shows who is responsible for policy, scheme design, assessment, and final decisions.
- If the same parent company also sells training, you must have “firewalls” – for example, examiners may not have trained the candidate in the previous two years.
- Committees that review appeals, complaints and scheme changes must include stakeholder representation (employers, users, regulators, certificants).
3. Resource Requirements
- Competent personnel – Written criteria, CVs and ongoing Continuous Professional Development (CPD) records for staff and volunteers who design exams, invigilate, mark and make certification decisions.
- Examination facilities and equipment – Secure, accessible, fit-for-purpose; controls on who may enter, what materials may be taken in, and how data are protected.
- Outsourcing controls – Written contracts, due-diligence and performance monitoring if any part of the process (e.g., computer-based testing centers) is subcontracted.
4. Records and Information Requirements
- Confidentiality policy covering candidate data, item banks and psychometric files.
- Public-facing directory of current certificants (or a secure verification service).
- Document-control system that tracks versions, authors and review dates.
5. Certification Scheme Requirements
- A formal Job/Practice Analysis that defines the competence to be certified.
- Documented scheme file containing:
- Prerequisites
- Code of Conduct
- Learning Outcome Questions (LOQs – learning-outcomes/competency statements)
- Assessment blueprint
- Pass–fail methodology
- Surveillance/recertification rules and criteria for suspension or withdrawal
- A review cycle that checks the scheme still reflects current practice (every 3-years or when technology/legislation changes).
6. Certification Process Requirements
- Application review against prerequisites; written rationale for any denial.
- Assessment using fair, valid and reliable methods (written, oral, practical, simulation, etc.).
- Security of items and scoring; segregation of duties between item writers and decision makers.
- Decisions based only on objective evidence and recorded with date and signatures.
- Certificate, logo, and marks – Rules for use, misuse and withdrawal.
- Surveillance/recertification – Scheduled activities (e.g., CPD logs, re-exams) to confirm ongoing competence.
- Complaints and appeals – Independent process that leads to corrective action where required.
7. Management-System Requirements
The CB must run a documented management system and choose Option A (internal system that meets the clause 10 requirements for document control, internal audits, corrective and preventive action, management review, continual improvement), or Option B (demonstrate compliance with ISO 9001 instead).
8. Proving that Guild Certification meets Accreditation Standards
Step 1: Gap analysis and documentation – Draft policies and procedures that map every requirement above to a controlled document or record.
Step 2: Apply to an accreditation body (e.g., ANAB in the USA, UKAS in the UK).
Step 3: Stage 1 Review – Off-site document check.
Step 4: Stage 2 Audit – On-site (or virtual) witness of exams, interviews with staff, sample file review.
Step 5: Corrective actions – Close any non-conformities.
Step 6: Accreditation decision – Listed on the accreditation body’s register; surveillance audits every 12–24 months.
